Documentation
Training & Process Documentation Kit
Supporting Dually Identified (ESL/ESS) Students (Proposal Package)
- Audience: Training/L&D and documentation teams (education context).
- Purpose: Demonstrate a complete training + process documentation set built for cross-functional collaboration.
- Deliverables: Memo, scope, glossary, OKRs, persona, case studies, stakeholder notes, practice scenario.
- Skills shown: Plain-language writing • Information design • Documentation planning • Stakeholder alignment
User Support Article: Technology & Teaching ELLs
- Audience: Educators/support staff (transferable to an y user-support context).
- Purpose: Practical guidance for helping people adopt new tools through clear expectations, supportive tone, and simple routines.
- Format: Short article (reader-friendly guidance with practical takeaways).
- Skills shown: Plain-language writing • audience empathy • change support • instructional clarity
Knowledge Management
Digital Literacy Project: Implementation Guide for CBOs & Tutor Training Guide (Refreshed)
- Audience: Community-based organizations (CBOs) and tutors supporting adult learners.
- Purpose: Provide a practical, scalable guide for implementing digital literacy programs
- Deliverables: Digital Literacy Implementation Guide (3 modules) and updated Tutor Training Guide
- Skills shown: Information architecture • plain-language writing • content standardization • revision/editing • stakeholder collaboration
Training Materials
Academic Writing vs. Technical Writing (video)
- Audience: New or transitioning technical writers who need to adopt documentation-style writing.
- Purpose: Clarify documentation vs. academic writing to help writers produce reader-focused, skimmable, task-oriented content with less rework.
- Deliverable: Recorded micro-lesson with a slide-based reference.
- Skills Shown: Information architecture • Plain-language writing • content standardization • revision/editing • stakeholder collaboration
- Context: Created for engineering graduate students.
LibreOffice Writer: 3 Helpful Extensions (screencast)
- Audience: LibreOffice Writer users who want faster, cleaner writing and editing workflows.
- Purpose: Recommend a few practical extensions that improve everyday drafting, editing, and formatting.
- Deliverable: Short screencast tutorial recorded in ScreenPal (published on YouTube) demonstrating the extensions and how to use them.
- Skills shown: User-focused walkthroughs • Plain-language explanation • Tool evaluation/selection • Procedural guidance • ScreenPal screencasting
Building A Culturally Responsive School (Job Aid)
- Audience: Educators and school staff looking for practical reminders to support culturally responsive practice.
- Purpose: Summarize key focus areas of a culturally responsive school into a scannable, shareable job aid for staff alignment.
- Deliverable: Infographic job aid designed in Canva for digital distribution or print posting.
- Skills shown: Information design • Plain-language writing · Content synthesis • Visual hierarchy• Canva production
Small Talk Topics: Conversation Starters (Job Aid)
- Audience: Staff/volunteers (or students) who want low-pressure conversation starters for community-building.
- Purpose: Provide quick, ready-to-use prompts that reduce social friction and help people connect.
- Deliverable: One-page infographic job aid designed in Canva for print or digital sharing.
- Skills shown: Information design • Content chunking • Plain-language prompts • Visual hierarchy • Canva production
